CustomCards

Refund Policy

Our refund policy lasts 60 days from the date of purchase. If more than 60 days have passed, unfortunately, we can’t offer a refund or exchange.

To be eligible for a return:

  • The product must be unused and in the same condition as when received.

  • It must be returned in its original packaging.

  • You must provide a proof of purchase (confirmation email) and proof of return.

Partial Refunds (if applicable)

Partial refunds may be granted under the following conditions:

  • Items not in original condition, damaged, or missing parts for reasons not caused by us.

  • Items returned after 60 days from delivery.

Refunds (if applicable)

Once your return is received and inspected, we will notify you via email.
If your return is approved, a refund will be processed to your original payment method within a few business days.

Late or Missing Refunds

Haven’t received your refund yet?

  1. Check your bank account again.

  2. Contact your credit card company (posting may take time).

  3. Reach out to your bank — processing times may vary.

Still not resolved? Email us at info@gmail.com

Shipping Info

To return your item, please send it to one of the regional addresses listed above.

  • You’ll be responsible for return shipping costs.

  • Shipping fees are non-refundable.

  • If a refund is issued, return shipping will be deducted from the refund amount.

Contact Us

Email: info@gmail.com
Phone: +1 (815) 310-5842

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